Lucky Dreams Casino Privacy and Data Protection Policy
Lucky Dreams Casino values the privacy of every player in Australia and is committed to handling personal data responsibly. This Privacy Policy explains what information is collected, how it’s used, and the rights you have over your own data when you register and play at LuckyDreams Casino.
Information We Collect
When you create an account, Lucky Dreams collects information such as your name, date of birth, email address, phone number, and residential address. Payment details are collected when you make deposits or withdrawals, and identity documents may be requested during account verification. The platform also automatically records technical data, including your IP address, device type, and browsing activity, to help keep the site secure and functioning properly.
How Your Data Is Used
Personal data is used to manage your account, process deposits and withdrawals, verify your identity, and provide customer support. Lucky Dreams also uses this information to detect fraud, comply with legal and regulatory obligations, and personalise promotions or communications where you’ve agreed to receive them.
How Your Data Is Stored and Protected
Lucky Dreams uses encryption and secure servers to protect personal and financial information from unauthorised access. Access to your data is limited to staff and systems that genuinely need it to operate the platform or provide support. Data is retained only for as long as necessary to meet legal, regulatory, and operational requirements.
Sharing Your Information
Lucky Dreams does not sell personal data. Information may be shared with trusted third parties such as payment providers, identity verification services, and regulatory bodies, strictly where needed to operate the platform or meet legal obligations. Any third party handling your data is required to protect it to an equivalent standard.
Cookies
Lucky Dreams uses cookies to remember your preferences, keep you logged in, and understand how the site is used so it can be improved over time. You can manage or disable cookies through your browser settings, though this may affect certain features of the site.
Your Rights
You have the right to access the personal data Lucky Dreams holds about you, request corrections to inaccurate information, and ask for your account and associated data to be deleted, subject to legal and regulatory retention requirements. Requests can be made through the support team at any time.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in practices, technology, or legal requirements. Any significant changes will be communicated to players, and continued use of Lucky Dreams after an update constitutes acceptance of the revised policy.
Contact Us
If you have questions about how your data is collected or used, the Lucky Dreams support team is available 24/7 via live chat or email to help with any privacy-related concerns.
